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TCRP Report 136: Guidebook for Rural Demand-Response Transportation: Measuring, Assessing, and Improving Performance

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Author
Elizabeth Ellis and Brian McCollom
Keywords
TCRP, demand response, performance, measures,
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This guidebook explores the diversity of demand-response transportation (DRT) services and examines definitions of performance data and performance measures. The report also highlights the typology of rural DRT systems and includes examples of performance data from more than 20 representative rural systems.



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